Overview
Overview
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Since its inception 1960, Mayflower is the leading total travel service specialist in Malaysia, catering to both individuals and corporate bodies with its diversified range of services.
With an extensive sales network globally serving 57 countries, supported by over 300 foreign and 500 local partners working closely with our dedicated sales team, Mayflower’s travel infrastructure is one of the most comprehensive in the travel industry.
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Mayflower
Mayflower – How We Work
At Mayflower, we take pride in the fact that besides working with a large pool of local, international and multinational companies in Malaysia, we work with some of the most established and reputable hotels and ground operators worldwide.
This leads us to a staff force of more than 500, over 2,200 vehicles of different makes and models, a network of 19 offices and branches, including 3 airport counters, throughout Malaysia, we continuously provide our clients with a pleasant and delightful trip.
Achievements
Success and Achievements
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Mayflower’s progress and success in meeting its vision is evident.
For the year 2011, Mayflower was involved in handling tours and travel arrangements for no less than 195,000 satisfied travellers. Mayflower is clearly a leader in the travel industry, having received many recognitions, awards, certifications, appreciations and compliments from business partners and satisfied customers. One of the best awards was the Malaysia Airlines Top Agent Award of Excellence for six consecutive years from 2001 to 2006 & MAS Diamond Award from 2007 to 2011 has made Mayflower the most remarkable and reliable partner in the industry.
Other awards include:
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MITI Export Excellence Awards (Services) 2007 |
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MITI Brand Excellence Awards (Services) 2010 |
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MITI Export Excellence Awards (Services) 2011 |
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The Malaysian Tourism Awards for Best Tour Operator 2001/2002, 2005/06 & 2010/2011 and Best Tour program 2005/2006 |
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The BrandLaureate SMEs Asia Pacific Chapter in 2007, 2008 & 2009 for best brand in Tours & Travel & 2010 Best Branding Strategy |
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Europa Awards 2009 by the EU-Malaysia Chamber of Commerce and Industry (EUMCCI) are further testimonies of Mayflower’s commitment and contribution towards the development of tourism in Malaysia |
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Our experience and expertise include:
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Handling the transportation for large groups and events, namely the Miss Universe Malaysia 2010, 1st KL International Dragon Boat Festival 2011 involving 300 passengers, Malaysia International Jewellery Fair 2011 |
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Overseeing Digi’s record breaking human domino involving 1500 passengers, Disney On Ice |
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Being actively involved in concert partnerships in Malaysia for Air Supply, Michael Learns To Rock, Michael Buble and Justin Bieber |
Mayflower aims to be a truly exceptional travel partner and will continue to innovate and reinvent us to stay at the forefront of the industry. With our sound financial and operational background, we stand in good stead to provide reliable and quality services and products to any business partner.
Milestones
Milestones
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Invested in excess of RM30 million over the last three years and has one of the largest fleet of vehicles in the country, totalling over 2,200 vehicles of various makes and models. Competitive pricing, a strict maintenance schedule and a 24 hour emergency assistance hotline keep Mayflower Car Rental at the forefront of the industry. |
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Being the first to introduce luxurious air conditioned coaches in Malaysia; Mayflower is among the largest fleet owners for ground transportation. Totalling over 50 vehicles, they comprised tour vans, limousines, mini and luxurious coaches of various seating capacities. |
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Mayflower has been a travel representative of American Express Travel Services Network International since 1979. |
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A representative of Mayflower also sat on the American Express Global Travel Network Advisory Board until its dissolution in 2008. Such representation is recognition of our service quality and travel management expertise by the world’s largest and most successful travel management company with an annual turnover in excess of USD21.5 billion recorded in 2009. |
Services & Products
Our Services & Products
| Today, Mayflower is proud to be the leading total travel service specialist in Malaysia. It offers a diversified range of services that include: |
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• Travel products
» Outbound Tours
» Worldwide Airline Ticketing
» Worldwide Hotels
» Individual Travel
» Real Premium Group Vacations
» Chinese Speaking Group Vacations
• Real Premium Muslim Vacations
» Ground Transportation
» Car Rental, Auto Leasing & Chauffer services
» Coach Rental
• Inbound Tours
» Hotel Reservations
» Golfing packages
» Drive and Stay packages
» Corporate Travel
» Corporate Airline Ticketing
• Travel Services
» Agent representation
» 24-Hour Emergency Contact
» Foreign Language speaking Guides
» Meetings, Incentives, Conference and Events (MICE)
» Customized tours for individual and groups travel
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Affiliated
Mayflower is affiliated with the following organizations: • American Express Global Business Travel (GBT)
• Car Rental Association of Malaysia (CRAM)
• EU-Malaysia Chamber of Commerce & Industry (EUMCCI)
• International Air Transport Association (IATA)
• Kuala Lumpur Tourist Association (KLTA)
• Malaysia External Trade Development Corporation (MATRADE)
• Malaysian Association of Tour and Travel Agents (MATTA)
• Malaysian Chinese Tourism Association (MCTA)
